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Nash Warren Insurance Services Limited
309 - 311 Long Ln, Halesowen, B62 9LD, United Kingdom
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Be
Review №1

All was good until I cancelled my policy with them waiting over 2 months for a refund still no refund was quick to take the money now no response keep getting told a mangers going to call me back but nothing so now only option is get my money through the court.

Sh
Review №2

Of I could leave 0 stars I would! Took out a policy. Cancelled with 12 Hrs as they werent competitive. Ive been waiting 35 Days so far for a refund and a call back from a Manager all I get is fobbed off. Terrible company! I would avoid at all costs!

sa
Review №3

Friendly. Offer good service and always helps out with good information.

Al
Review №4

Never dealt with a more unprofessional company, I have a need to change my business name and address however after the first initial call to arrange this I had waited 2 weeks for a reply they wanted photographs of the site where cars will be, which is fine I provided them promptly while the operator was on the phone! Still waited a further 2 weeks to revieve the quote and once recieved I had a question about the level of cover which I was told would need to contact underwriter and will get back to me.....3 weeks later still waiting, a total of 7 weeks so far all to do a simple change. Well needless to say I wont be renewing I will most certainly be going back to a professional Brooker, I would hate to think I needed to put in a claim.....

Cl
Review №5

Top guys to get business insurance a public liability...I struggle adding vehicles on a Samsung and when Ive phoned to add I was so impressed with the helpfulness and how easy the lady made it for me... i wish I knew her name as I would give her a glowing reference... thanks guysCLIVE L

Da
Review №6

Just joined and so far so good, both people Ive spoke to have been helpful. Was cheaper than anyone else I tried. But 1k.Thanks

P
Review №7

Easy online application...no hazel quick response and cheaper as well

Sa
Review №8

Great ! A while to answer but top customer service when they did

al
Review №9

Been with them for few years. Great company to deal with, Stacy is a great staff to deal with, just had a renewal at great price

Vi
Review №10

Great insurance broker. Would highly recommend.

Ss
Review №11

Worst nightmare of life its exactly true thier sales team dont ask all the questions or just ignored your answers in middle and just try to get your card details ASAP to get you policyI have been with since two month given them all the details they requested and got the policy .In those two months they tried every single way to get more money out from. Me to cancel the policyI have defended myself. But they kept trying bringing new things just to increase the premium.Soon they will hear from my legal advisors ibe taking them to court. I would rather pay thousands in court to get justice to stop this rip off then giving them a extra penny.#Money grabber#poor services#Rip off

Sc
Review №12

Best company for motorcycle insurance

Ed
Review №13

Good established insurance company with competitive quotes,I already recommended Nash Warren to others, ask for Matt

Ma
Review №14

Great prices and easy to use best traders prices around

Bo
Review №15

I don’t normally write reviews but i had a great and easy experience with this company. I was really lucky to speak to a great guy called steven who was a pleasure to deal with, and sorted my motor trade policy out with ease and by far the cheapest.Much appreciated Nash Warren Insurance, and thank you again Steven happy new year.

La
Review №16

Terrible customer service

Ar
Review №17

After stating a quote from another insurance company for a motor trader policy Nash Warren Insurance Services beat it. They also included other features such as demonstration cover and business use within the quote.Its early days but I have to say the service that I have received so far has been excellent. Everything has been handled professionally... as you would expect.Appreciated and highly recommended. Thanks.

st
Review №18

BEWARE VERY BAD COMMUNICATION SKILLS WAITED FOR POLICY FOR 6 WEEKS TOOK CASH QUICK ENOUGH PROMISE EVERYTHING GREAT PRICE BUT WHEN ITS TOO GOOD TO BE TRUE!!!!!!NOW I HAVE A CANCELED POLICY ON MY OTHER INSURENCE THANKS ALOT YOU ROBBERS!!!

89
Review №19

Good company to do business with

Ja
Review №20

I have these as my trade insurance and they are great and helpful too and understanding too.

Ja
Review №21

Great firm, pleasure to deal with. Last installment was delayed (a month)due to convid and were very understanding!

Se
Review №22

Very happy with the service Ive received from Matt . It does take a while to get everything in place however thats the nature of the job if you ask me. Went an extra mile to ensure Ill get the best deal which isnt easy if youre fresh into the game. Positive conversation with the broker and 30mins after everything was sorted. Thanks for all your help

Co
Review №23

SOLD ME INSURANCE AFTER GIVING MY CORRECT DETAILS TOOK £950 OFF ME THEY GOT MY INSURANCE VOIDED FOR SELLING ME TOO EARLY BUY 2 WEEKS JUST TO MAKE A SALE. TOLD ME IM GETTING A REFUND WITCH SHOULD OF BEEN TODAY THE 28/03/20 AN NOW ITS BEEN OVER A MONTH FOR ME WITH NO INSURANCE BECAUSE I CAN PAY FOR VOIDED COVER INSURANCE

Ma
Review №24

Excellent been with them years

Pe
Review №25

I CANT PRAISE THIS COMPANY ENOUGH !!!Ive just taken out a policy with them and it was the most straightforward insurance process Ive ever experienced.They gave me their best quote straight off; which could not be beaten for the level of cover provided.My contact was a Mr.David Mitchell - again, a highly recommended individual and a real credit to Nash Warren.I look forward to continuing my business with them next year.

Ke
Review №26

Very helpful customer service

Ab
Review №27

I would like to say that Dave Phillips from Nash Warren delt with my issues and resolved the matter. Great customer service from Nash Warren.

Ev
Review №28

Excellent service - Great on price, in fact unbeatable if you ask me. Went the extra mile - Manager Richard great to do business with. Top stuff all round.

ch
Review №29

Good sort any problem promply

Pa
Review №30

Very helpful staff, easy to use web site

Ne
Review №31

Very good service

W
Review №32

Been with them for over 10 years, not had a problem so far, the main staff a really helpful 😊

Sh
Review №33

Due to issues with the fact that Swinton had closed the local office in Blackheath and Halesowen. So decided to visit Nash Warren because its a very local office. After a brief wait I was seen by a staff member. Requested quotes for two cars . Told that the officer who gives the quotes was in a meeting. Difficult to accept that with a office where about 10 staff were sitting working on their P C yet only one staff able to give a simple quote. I was reliably told that a staff member would call @ 1pm .And discuss the quote on the phone. No one rang backBut I thought it was the very reason I went to them in the first place . Face to face discussionSo decided not to go back . May be they dont need my business. Decided to reluctantly remain with Swinton

Ti
Review №34

Got an excellent quote from Nash Warren. The staff are very friendly and professional. Took out policy and had the paperwork in minutes to my email! Would highly recommend to anyone looking for cheap insurance.

Ta
Review №35

This Nash Warren insurance company is the worst you will ever come cross first the only insurance company that doe not Record telephone conversation, even when you call them 10 times which is illegal . I do not know why FCA allowed them to get away with it. if you are looking for motor trade insurance is better to find another insurance company do not waste your time please I worn you stay away from this company

Fa
Review №36

Bought the trader insurance after 3 days even the policy not started yet they canceled without any valid reason, that the head of insurance not satisfied so we give you refund in 65 days or takes longer plus £50 charge the cancellation fees.Absolute joke, rip off time wasters majority credit goes to Mr Richard Hanson sales team more focus taking your bank card details to take the payment out of you rather then asking complete questions regarding your insurance quote.They will do insurance for you but after two days they will call you and tell you your policy cancelled thats how they make money the £50 non refund charges.Avoid go somewhere else.

pi
Review №37

Great ethical insurance company makes a change. 3rd year with them with thanks to Richard in retentions and his professionalism.... recommended.

To
Review №38

Avoid,never ever again,short staffed,never answe phones,late with ncb,late with refund,sold a misleading policy-issue after issue

Wa
Review №39

This is the worse plays I have had insurance first it was Richard on the phone been so rude to me then his colleague Sarha I’m a disabled driver with no claims and 3 years no claims bonus and Richard trying to tell me I never had 3 years but 1 after sending the information again they then choose not to phone me back so I went with plan insurance instead much much nicer people to deal with can’t wait for them to phone me back to say I’m sorted thanks richard

Ch
Review №40

Luckily i read reviews before taking a policy. I rang them to get quote for motortrade insurance. I was asked all the questions and when it came to quote he asked what are you expecting to pay, which is very unsual question. So i told him what i paid last time. Then he said if i give you price, r u still going to shop around? I said yes i am going to get a policy where i get better price so i was told he cant give me a quote, and said you go and get your quotes and we will see what we can do... usually brokers give quotes they dont ask these silly questions. Your job is to give quotes and its upto customers if they want to go ahead or not. After this converaation i went onto read reviews and thanks god i did. I will not go back to them..

aa
Review №41

Helpful staff reasonable price great customer service I highly recommended this company

Do
Review №42

Nash warren have taken my money for a trade policy and then left me with no visible cover, no MID access to check, no cover note and no correspondence via email phone nor letter. Im now unable to contact them (closed for the weekend) this has now put me in a position where Im unable to get to work. Or collect my 7 year old daughter or any commuting for that matter and in the mean time now have vehicles sitting on the road with no proof of insurance. Very disappointed would be an understatement. I tried calling the emergency number and was told they have no access to the system to see who is insured by them so in an emergency or crash would be pointless as they couldnt even check your status.

Mi
Review №43

A really great experience, they really looked after me! I will recommend them to all my family and friends. A great price on my car insurance! Thank you.

Pe
Review №44

Very helpfull and very easy and quick

to
Review №45

OMG people do not trust this company !!!with motor insurance they let me down and know have lot of problems to get my deposit I asked them to do motor insurance on 50k they send me maximum value on 35k I buy the car and can’t put insurance on and have to find in other insurance lot of problems make me

Ow
Review №46

Never use you , worse experience iv ever had with a insurance company, all ways on hold, and after they take your cash they then hit you with, we wont proof of parking and trad history when its a new start up business ?? and after you cancel they still try to take more cash out and 1 more day on the phone to find out whats going on. they may sound cheep but it never works out like they say, stay away !!!!!!!!!!!!!!!!

Ri
Review №47

Always helpful

An
Review №48

Really poor service, rang me for business and didnt ring back, then lied about trying to ring... very poor

Dy
Review №49

Brilliant

Us
Review №50

Worst Insurance Broker. No chance of cancelling insurance within cooling off 14 days period. Forget the advance payments made.Beware DO NOT USE!!

Ja
Review №51

Excellent service, very helpful and knowledgeable. Nash Warren gave me a Motor Trade quote and it was the cheapest one by far. Many thanks!

Ga
Review №52

Used these for my trade insurance this year absolute joke of a place takes over 20 mins to answer phone every time u call them arrogant staff iv spent more time sorting mess out with my insurance this year than working selling cars. Also policy plan they cover me with are worse trade insurance company out there and once taken policy expect everything sending all time all in all avoid at all costs there staff are useless thats when they eventually answer phones useless wont b using them once this policy expires

ge
Review №53

Called in to office, with money in pocket to buy insurance.Told to wait. Reason for waiting: 3 staff started eating lunch at desks 4th staff member chatting to friend at counter, 5th staff member taking new phone calls. Gave up after 10 mins. Bought my insurance on line.

Pe
Review №54

This was my first time with Nash Warren and i will say this they were honest from the start and easy to set up the insurance i needed, i will recommend to anyone.Thanks David for all you have done for me.

Sa
Review №55

Great service, really helped me with my claim! Would highly recommend this company to anyone.

Do
Review №56

Amazing food best kebab around

st
Review №57

I was forced to take policy out by saying the price would be more if didnt payed £100 deposit but cancelled next day 7days be for policy started and there only willing to give £50 back stay away also waited for manger to ring me guess what never did so I ad to ring them and they carnt pay me my refund back u till 30days absolute jokes please stay clear

An
Review №58

All good ,I had an minor accident, was my fault ,they give me the money for my car and let me keep the car as well .My biggest concern was cos I have done more then times the mileage which Ive said i will do in one year ,but they dont even mention about this .I though they will cancel my policy, but no ,good peoples 😬 I forgot, accident happened in the last 4 days of my insurance,and I got the money from them in 2weeks time .

Go
Review №59

Friendly and great service

Ba
Review №60

Very good 👍

H
Review №61

CON ARTISTS*** STAY AWAY** Paid full amount of premium at the beginning of taking out my policy, 6 months remaining they started asking for all sorts of paperwork whilst i was abroad and cancelled my policy!!

S
Review №62

Lovely staff great service even had a coffee thank you

ri
Review №63

Dealt with Nash Warren now for 8 years, never had a problem, never had them say no.

st
Review №64

Hi Im not happy with Nashwarren the people on phone is been useless and unhelpful at all.Icancel my insurance after two weeks time because i promise 7 years no claim discount I provide for 2 years and they make the insurance policy double price up

Jo
Review №65

Brilliant service

un
Review №66

Excellent company to deal with very friendly and professional

Al
Review №67

Customers service is a disgrace

Gr
Review №68

Great Service and a Great Price

Wa
Review №69

Slow or no response

Ch
Review №70

5xxxxx

DA
Review №71

Top place

Ch
Review №72

Great customer service in the office

Ro
Review №73

Friendly and helpful staff :-)

Br
Review №74

Excellent service

Information
2 Photos
74 Comments
3.6 Rating
  • Address:309 - 311 Long Ln, Halesowen, B62 9LD, United Kingdom
  • Site:http://www.nashwarren.co.uk/
  • Phone:+44 330 053 5110
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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