I tend to use this location as its close & I tend to get a really good rate for my rental. The lady that checked out my rental was very nice & friendly. She was professional to others that were waiting in line. The woman that checked in my rental had to be one of the most unprofessional individuals Ive ever came across. I worked in the service industry for 20+ years, and I know that when things get busy, it can be overwhelming for some who are not used to/able to handle such a rush. Im not one of those people. Ive always been calm and polite when things get busy. The woman that checked me in admonished me in front of a crowded room, saying that I needed to be better about pet hair in the car. Since I never had any animals in the car, nor did I use the backseat for ANYTHING, I apologized saying how its possible a hair or two came off of my yoga pants. She was extremely rude and said that was not the culprit as there was pet hair everywhere. That was impossible, at least from me. I turned that car in spotless as I keep my own car very clean on the inside. I always use a brush to make sure I dont leave my home with pet hair. I wish I would have gotten her name, as Id post it here to give folks fair warning. So, for those visiting this location, watch out for the short, brown haired white woman. Dont be surprised if shes extremely rude for thats all I saw from her, not just during my interaction, but with how she interacted with others. She should stay in the back and not talk with customers, or better yet, find a new job that doesnt require her to interact with customers directly.