user
Arc-Rite Welding & Safety Ltd
59 Middleton Rd, Morecambe, LA3 3NT, United Kingdom
Appearance


Comments
Ia
Review №1

I have used Arc Rite forautomotive type paints several times and have never been disappointed, good value too.

Ni
Review №2

I purchased radiator spray paint, first paint the can failed and the after sales could not have been better, another can was dispatched immediately, sadly thats where the service ended. I bought two cans of beige paint for another radiator, the colour that came back was completely different, I was told that the colour that showed on my computer was not correct as my computer was not specially set to show colours. After further correspondence they agreed to send me another colour to compensate for the first paint, to put it in perspective I ordered beige and the colour returned was almost butter milk yellow. Anyway the second batch came, and was exactly the same as the WRONG colour. Now they are offering another totally different colour but only 1 can even though I need 2 ,. See image attached the wardrobe is beige is that panel end beige!!!!

Ol
Review №3

3rd time Ive ordered paint from here and I will continue to order from this company. The latest order was a little slow being dispatched but I emailed then and they let me know its because theyre short staffed. Completely understand given the pandemic. Paint then arrived within another week. Excellent quality paint, cannot fault at all.

je
Review №4

Great customer service, went out of his way to help me at such short notice.

CK
Review №5

Purchase it few items on the 25/03/2020 still waiting, tried to cancel the order as I managed to get it elsewhere on a next day delivery service.STILL WAITING FOR MY REFUND!I WORK LONG HOURS FOR MY EARN MONEY I DO NOT APPRECIATE YOU WITHHOLDING MY HARD EARNED CASH REFUND ME NOW!!!

Da
Review №6

Great paint at reasonable prices.Ive been ordering and collecting during Covide 19 lockdown.Always found the staff helpful.(Usually!).

Da
Review №7

Do not order, i placed an order 10 days ago and it is still showing as processing, Ive tried contacting the company multiple time by email and by phone too, rang the number and nobody answers, then the phone transferred me to a medical centre and a council warehousing.I know we are in unprecedented times and you are claiming to be under staffed, but come on 10 days and the order has still not been sent.

Si
Review №8

Excellent quality paint and supplies, always consistently good service. Had multiple batches of same RAL code matched paint and they have been identical in every way. Top company, give them a go!

St
Review №9

Arcrite welding, ordered 2 items online at silly covid prices which were showing in stock. There was a popup saying that due to corona delivery could be up to a week(no problem). Nothing turned up, emailed, no response, phoned, no answer, opened a case/ communication through PayPal...nothing.I would like to give no stars because genuinely they are an appalling company. But Google wont let me do that.I notice theyre getting lots of negative reviews, take heedUPDATE: ended up opening a PayPal case. Arcrite supplied a made up shipping number in order to cancel the case,Had to get paypal to reopen case and decide in my favour when tracking proved to be false!!

Sh
Review №10

We have purchased many things from Arc-rite and have been very happy with the items and the customer services received.

Ma
Review №11

EXTREMELY slow at processing orders and dispatching them. No tracking number when looking at your order. If you want to wait forever for your order this is the place to go. It is 2020 and the UK has got plenty of other companies who are willing to get your goods to you rapidly.Lots of similar problems on their ebay feedback. Look at the example I got from Ebay. They have got no problem calling a customer an idiot?!

ai
Review №12

Waiting 3 weeks for my items, Still not received .Dont answer emails. Im at a complete loss at this point. Will not be ordering again

Bu
Review №13

DO NOT BUY FROM THIS UK COMPANY !!Worse company i have dealt with ever. Utterly disgusted cannot believe the poor service from this company. Failed at every stage, from ordering, waited 3 weeks, had to email them to send as they forgot then they sent the item incomplete without hardener !!Then i had to ask for label to return item as they would not send hardener next day !! order to refund took a month !!Just wasted a month of my life dealing with this company.Beware !!

Jo
Review №14

Cant believe how long this paint took to arrive , I ended up buying twice because ofthis.

an
Review №15

3 Weeks and still not received order with no response, why advertise that you are open for delivery and not send.

an
Review №16

Still waiting for my paint. forgot how long its been since I placed an order but seems like a month, emailed three times and asked for refund, no replies from them.Id be out of business if I took the same attitude towards my customers.

Mi
Review №17

Slight hic cup at first but wow the after sales service was phenomenalThanks guys

li
Review №18

Avoid. !! Customer service is horrible

Information
1 Photos
18 Comments
2.6 Rating
  • Address:59 Middleton Rd, Morecambe, LA3 3NT, United Kingdom
  • Site:http://www.arc-rite.co.uk/
  • Phone:+44 1524 855213
Categories
  • Abrasives supplier
  • Welding supply store
  • Paint store
  • Safety equipment supplier
  • Work clothes store
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–4pm
  • Saturday:Closed
  • Sunday:Closed
Similar organizations